# Fourteen hours a week given back to the people who ran the close

> Month-end close shortened by three working days.

**14h** returned each week



## The situation
A finance operations team copied the same numbers between three tools every month. The risk was not drama. It was drift: a missed row, a late report, a person who was the only one who knew the sequence.

## What we did
We sat with the close for a full cycle, then built n8n flows that move approved figures between the three tools, draft the internal note, and stop when a check fails. No agent was allowed to post without a person confirming the exception.

## What we shipped
- Mapped close, with owners on every step
- n8n production flows and a run log, so the copy-paste layer is gone
- A short agent that drafts the recap mail

## After
The sequence is no longer a person. Exceptions still are, which is the point.

Client names stay private unless a client asks to be named.

HTML: https://mksn.ee/work/operations-desk
